Shipping Policy

Order Processing
  • Orders will be shipped within 24 hours of being placed.
  • Orders are not processed on Sundays or National holidays. 
Shipping Rates & Delivery Estimates
  • United states: Free shipping, Delivery time is 4-8 business days via DHL, USPS or Fedex.
  • Rest of the world: Free shipping, Delivery time is 5-10 business days via DHL, USPS or Fedex.
Shipment Confirmation & Order Tracking

Customers will receive a shipment confirmation email and whatsapp message with tracking details once the order is shipped.

Shipping Address Changes

Changes to the shipping address can be made before the order is shipped by contacting customer service immediately.

Delivery Issues

If there are any issues with delivery, such as delays or missed deliveries, customers should contact customer service for assistance. The provided delivery dates are estimations derived from the date of shipment. Please consider transit time when assessing these estimates. Occasionally, deliveries may experience delays due to factors such as incorrect shipping addresses, adverse weather conditions, strict customs clearance processes, or other unforeseen circumstances.

Signature and OTP requirements

Some deliveries may require a signature or OTP upon receipt for security purposes.

Holiday Shipping

During peak holiday seasons, shipping times may be longer. Customers are advised to place orders early to ensure timely delivery.

Contact Information

For any shipping-related inquiries or issues, customers can contact customer service at info@tocgwatches.com.